Contact us
Tell us what you were trying to do and, if you can, the email on your account and the device you were using.
Support
How can we help?
Questions about Workify or the Workify Fleet Management app? Contact us, or find a quick answer below.
Common questions
I forgot my password
On the sign-in screen, in the app or on this website, tap Forgot password and enter your email. We will send you a link to set a new one.
How do I join my company’s account?
Ask an owner or admin in your company to add your email from the Team page. If you already signed up on your own, you will have your own separate company. Email us and we will move you to your team.
How do I delete my account?
In the mobile app, go to More → Settings → Delete account. This deletes your login and your personal data. If you own a company with other members, transfer ownership first. You can also email us from the address on your account and we will delete it for you.
When does the app use my location?
Only while you have a shift running. The app uses it to show your vehicle on the fleet map and log trip distance, including when the app is in the background. Tracking stops when you end the shift.
How do I change my plan or seats?
Plans, seats and payment are managed on this website by your company’s owner. The mobile app shows your plan but does not sell anything.
The AI assistant can’t answer my question
The assistant answers from the equipment manuals your company has uploaded. Check that the manual for that equipment is in your library, or ask an admin to upload it.
Privacy and terms
Read how we handle your data in our Privacy Policy, and the rules for using Workify in our Terms of Service.